Terms of Service
User rights, account termination conditions aur dispute resolution—hamara ToS privacy policy ke sath aligned hai.
LEGAL REFERENCE
Privacy Policy jo aapke liye likha gaya
Hamari privacy policy simple hai: aapka personal information, payment details aur account activity ko hum sakhti se rakhtay hain. JazzCash, Easypaisa, SadaPay aur Raast transactions tumhare through humari...
Data encryption standardJazzCash & Easypaisa securedPakistan regulations aligned
Hamara privacy posture aur jurisdiction
moves4u Pakistan ke supported ilaqon mein operate karta hai jahan local qanoon ijazat deta hai. Jab aap account kholtay ho, hum aapka naam, phone number, aur address collect karte hain—yeh identity verification ke liye zaroori hai. Financial transactions ke bare mein data (deposit amount, withdrawal requests, payment method) hamari systems mein stored rehta hai aur sirf secure channels through transmitted hota hai.
Hum third parties ko aapka personal information nahi bechte. Agar hum legally forced ho jayein (court order, regulatory demand), tab hum sirf wahi details share karte hain jo law require kare.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
PRIVACY MADAD
Agar privacy ke sawaal hon
Aapke privacy concerns ke liye hamara support team available hai. Email, live chat, ya phone ke through apni request bhej saktay ho—hum 24-48 hours mein reply karte hain.
Team online
Email Support
[email protected] par apna sawal likho. Hum aapke data access, correction ya deletion requests ko handle karte hain.
Live Chat
Lobby mein support button dabao. Privacy team aapko real time guidance de sakta hai aapke account settings ya data inquiries ke bare mein.
Account Settings
Apne profile mein jao aur 'Privacy Preferences' select karo. Yahan aap cookies, email notifications aur data retention options manage kar saktay ho.
BHAROSA KI BUNIT
Privacy standards jo hum follow karte hain
Hamara privacy approach transparent aur measurable hai. Har quarter hum aapke data access, corrections aur deletion requests ka report publish karte hain. Encryption standards jo hum use karte...
Data Encryption
Tumhare transfers JazzCash, Easypaisa, SadaPay aur Raast ke through bank-grade encryption se protected hote hain. Hamara servers physical security mein...
Transparency Reports
Har quarter hum quarterly privacy report release karte hain jisme data requests, deletions aur account closures ka count hota hai.
Local Compliance
Pakistan ke applicable regulations ke under hum operate karte hain. Jab local law change hota hai, hum policy update karte...
Audit Trail
Har data access, withdrawal request aur login attempt hamara system mein logged hota hai. Agar suspicious activity ho, hum notification...
Third-Party Audits
Hamara privacy practices independent auditors se regularly check hote hain. Auditor reports aapne demand par available hote hain.
No Data Monetization
Hum aapka behavioral data advertisers ko sell nahi karte. Sirf internal analytics aur service improvement ke liye use hota hai.
HAMARA APPROACH
Privacy policy consistency across moves4u pages
Cookie Policy
Functional aur analytical cookies ka full disclosure. JazzCash login cookies, session cookies aur tracking pixels sab documented hain.
Withdrawal Policy
Jab aap paise nikaltay ho (JazzCash, Easypaisa, SadaPay, Raast ke through), hum verification data temporarily rakhtay hain—phir secure delete karte hain.
Account Closure
Account band karnay ke baad, aapka personal data 90 days mein delete ho jata hai legal holds chhod kar.
Login Security
Two-factor authentication available hai. Login attempts, IP changes aur device additions—sab aapke account history mein visible hote hain.
Data Breach Response
Agar breach hota hai (jo nahi hona chahiye), hum affected users ko 24 hours mein notify karte hain aur regulatory authorities ko report karte hain.
Retention Schedule
Transaction data 7 years tak rakhtay hain (tax aur regulatory reasons se). Personal data jab tak account active hai tab tak rakhtay hain.
PLATFORM FEATURES
Privacy-focused account features
moves4u mein aapke privacy controls directly lobby se accessible hain. JazzCash, Easypaisa, SadaPay aur Raast ke deposits—har ek transaction ko aap apne account mein detailed record mein dekh...
Transaction History
Har JazzCash, Easypaisa, SadaPay aur Raast transaction details—amount, timestamp, status—aapka...
Privacy Dashboard
Account settings ke andar privacy hub hai jahan aap cookies...
Device Management
Active devices, recent logins aur location history aapko dekhnay ko...
Data Export
CSV format mein aap apna full account data (transactions, personal...
Notification Control
Email, SMS, aur in-app notifications—sab ko granular level par customize...
Account Visibility
Kyun na apne profile ko public bnao—na leaderboards pe, na...
Privacy policy ke bare mein common questions
Nahi. JazzCash aur Easypaisa hamari payment gateways hain—hum sirf transaction amount, timestamp aur confirmation ID dekhtay hain. Aapka actual bank account number ya PIN move4u ke systems mein nahi stored hota. Payment processor ka alag encryption layer hota hai.
Email aur phone number legal obligation hai—identity verification, account recovery aur withdrawal authorization ke liye. Agar withdrawal request karo to hum SMS pe confirmation code bhejte hain aur email par transaction receipt. Bina iska nahi kar saktay jahan qanoon laagu ho.
Haan, game logs hamari systems mein hote hain (payout reconciliation ke liye zaroori hai). Lekin yeh data advertisers ko nahi jata aur aapko identify karnay ke liye nahi use hota. Internal analytics sirf platform improvement ke liye use hote hain.
90 days mein hum aapka personal data (name, email, phone, address) delete kar dete hain—iska exception sirf legal hold hota hai (ongoing dispute, tax inquiry). Transaction history par tax reasons se 7 years tak rakha jata hai but anonymized hota hai.
Bilkul. SadaPay aur Raast—sab Pakistani payment methods—hamara same encryption aur data protection policy follow karte hain. Aapka withdrawal transaction confirmation tumhare account history mein hamesha visible rehta hai.
Data access requests hamari 10 working days mein fulfill hote hain. Deletion requests 30 days mein start hote hain (legal hold ke baad). Urgent cases mein hamara privacy team fast-track kar sakta hai—support se contact karo.
Functional cookies (login, payment processing) zaroori hain—bina iske account work nahi karega. Analytics cookies optional hain—aap consent management se unhe disable kar saktay ho. Marketing cookies sirf agar aap opt-in karo tab active hote hain.